Job ID-234531

  • 10 days ago
  • Job Applicant : 1

ServiceNow Tech Lead


Experience 7-12 Years

Chennai/Mumbai/Pune/Bangalore/Noida, Multicity, India

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Job Skills

ServiceNow Tech Lead, ServiceNow


About The Role:
  • We are looking for a ServiceNow Tech Lead who can lead and manage the design, development and implementation of various modules / products using the ServiceNow platform. 
  • You will be responsible for leading the technical implementation of the project and guiding the team using best practices for ServiceNow implementation. 
  • You will also work with other tech leads, developers, analysts and stakeholders to ensure the delivery of high-quality solutions that meet business requirements and align with industry standards.

  • Lead and manage the technical team of ServiceNow developers and provide technical guidance and mentorship.
  • Design and develop Servicenow modules not limited to just ITSM and related workflows and scripts using ServiceNow platform.
  • Integrate ServiceNow with external systems and data sources using REST and SOAP web services, scripted APIs and MID Server.
  • Troubleshoot and resolve issues related to ServiceNow functionality, performance and availability.
  • Document and maintain technical specifications, design documents and test cases.
  • Stay updated with the latest ServiceNow features, releases and trends.
  • Work with ServiceNow CoE to explore new features and functionality rolled out by ServiceNow.

Essential Qualifications:
  • Bachelor’s degree or equivalent combination of education and experience in Computer Science, Engineering, or related field.
  • 7+ years of experience in the IT industry.
  • Must have CAD (Certified Application Developer ) and a CIS (Certified Implementation Specialist ) Certification.
  • ITIL Foundations certification is preferred.
  • Strong knowledge and experience of ServiceNow development and configuration.
  • Must have experience of development using Flow Designer & Integration Hub.
  • Must have experience of working in more than 2 Products from ServiceNow (like ITSM , ITOM , CSM , HRSD , GRC  , Sec-ops etc)
  • Excellent problem-solving, debugging and analytical skills.
  • Good communication, collaboration and documentation skills.

Why you should join Hexaware’s ServiceNow Practice

350+ Certified Consultants

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Delivery Locations India - Noida, Mumbai, Chennai, Pune, & Bengaluru Global - Atlanta, Mexico, Romania, New Jersey, Virginia, Boston, Sweden, London, Amsterdam

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Specialists for Custom App creation & Accelerator deployment

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46% YoY Growth in last 4 years

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ServiceNow Training and Certification Program

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5+ years Average Tenure for an employee in Hexaware ServiceNow practice

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equal opportunity employer

Hexaware is an equal opportunity employer, and makes hiring decisions on the basis of merit and business needs.

Hexaware complies with applicable federal, state, and local laws governing nondiscrimination in employment at every facility and location. Hexaware does not unlawfully discriminate on the basis of race, color, religion, sex (which includes sexual harassment, gender harassment and harassment based on pregnancy, childbirth, or related medical conditions), sexual orientation, creed, citizenship, marital status, age, national origin, ancestry, disability, veteran status, or any other characteristics protected by applicable laws. In addition, the Company prohibits the harassment of any individual on any basis. 

Reasonable accommodation will be made to the physical and mental limitations of qualified applicants, within the constraints imposed by business necessity and reasonable financial costs.

For any reasonable accommodation request or challenges in filling up the job application, please reach-out to

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ServiceNow Tech Lead



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Our Employee Value Proposition

At Hexaware, you are encouraged to challenge yourself to achieve your potential and propel your growth.

We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together

Our Purpose Statement

Creating Smiles through great people and technology

Hexaware Wins 3 Awards at the Brandon Hall Group Awards 2022