Job ID-254324

  • 13 days ago
  • Job Applicant : 0

ESM Tech Lead


Experience 6-9 Years

Chennai/Mumbai/Pune/Bangalore/Noida, Multicity, India

Apply Now


Job Skills

ServiceNow Tech Lead, ServiceNow


Job Title 

ServiceNow SrDeveloper (5-7 Years) 

Must Have Experience 

  • Experienced in implementation of ITSM solution using industry best practices 

  • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound  

  • Good experience of Service Portal and widget creation 

  • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation 

  • Knowledge of Authentication via Auth 2.0, certificates and Mid Server 

  • Implemented ServiceNow project in Domain separated instance 

  • Experiencedin implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 

  • Good knowledge of MID Server installation and management 

  • Experience of custom applications development 

  • Experience of LDAP/Active Directory/SSO implementation 

  • Experience of Orchestration use case implementation 


Good to have Experience 

  • Knowledge of Flow Designer, Integration Hub 

  • Worked on Discovery, Service Mapping, Event Mgmt 

  • Worked on CSM, HRSD, GRC, ITBM 

  • Experience in working on Performance Analytics 

  • Design and modification of ServiceNow Service Portal. 

  • Review existing set up and provide best practice recommendations in line with the OEM  

  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. 

  • Experience with HTML coding and Jelly script strongly preferred 

Academic and Professional Experience 


  • 3+ years of experience with ServiceNow required 

  • 5+ years of experience with IT Industry required 

  • Pega knowledge minimum of 3 to 5 years of implementation end to end hands on experience
  • Proven experience developing enterprise-class Pega applications with Pega Smart Investigate framework experience
  • Experience in all phases of software development lifecycle including analysis, design,implementation, testing andeployment
  • Knowledge of Service Oriented Architecture (SOA) and Application Programming Interfaces (APIs)
  • Experience with design and development of UI's using JavaScript, HTML and custom CSS Stylesheets
  • Experience in Agile Development Methodology, especially PegaSCRUM.
    • -->

    Why you should join Hexaware’s ServiceNow Practice

    350+ Certified Consultants

    Know More

    Delivery Locations India - Noida, Mumbai, Chennai, Pune, & Bengaluru Global - Atlanta, Mexico, Romania, New Jersey, Virginia, Boston, Sweden, London, Amsterdam

    Know More

    Specialists for Custom App creation & Accelerator deployment

    Know More

    46% YoY Growth in last 4 years

    Know More

    ServiceNow Training and Certification Program

    Know More

    5+ years Average Tenure for an employee in Hexaware ServiceNow practice

    Know More
    equal opportunity employer

    Hexaware is an equal opportunity employer, and makes hiring decisions on the basis of merit and business needs.

    Hexaware complies with applicable federal, state, and local laws governing nondiscrimination in employment at every facility and location. Hexaware does not unlawfully discriminate on the basis of race, color, religion, sex (which includes sexual harassment, gender harassment and harassment based on pregnancy, childbirth, or related medical conditions), sexual orientation, creed, citizenship, marital status, age, national origin, ancestry, disability, veteran status, or any other characteristics protected by applicable laws. In addition, the Company prohibits the harassment of any individual on any basis. 

    Reasonable accommodation will be made to the physical and mental limitations of qualified applicants, within the constraints imposed by business necessity and reasonable financial costs.

    For any reasonable accommodation request or challenges in filling up the job application, please reach-out to

    Apply for
    ESM Tech Lead



    My Information


    My Skills


    My Experience



    Accepted file types: DOC, DOCX, PDF, TXT Max file size: 5MB

    Our Employee Value Proposition

    At Hexaware, you are encouraged to challenge yourself to achieve your potential and propel your growth.

    We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together

    Our Purpose Statement

    Creating Smiles through great people and technology

    Hexaware Wins 3 Awards at the Brandon Hall Group Awards 2022