Job ID-216540

ServiceNow Tech Lead


Experience 5-8 Years

Chennai/Mumbai/Pune/Bangalore/Noida, Multicity, India

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Job Skills

ServiceNow Tech Lead, Servicenow, Testing


  • Drive business solutions from inception through solution implementation, facilitate and support rollout and enhancements
  • Lead the configuration and customization of ServiceNow instances
  • Design and modification of ServiceNow Service Portal
  • Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS
  • Understand Workflow editor and design workflows for various modules/catalogs.
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • Advise, design, and configure integration solutions between ServiceNow and other systems.
  • Review existing set up and provide best practice recommendations in line with the OEM.
  • Experienced with Migration and Transformation projects.
  • Understanding of CSM/HRSD/GRC/ITOM/ITBM.

The Role Offers:
  • You will be responsible for translating business needs into technical requirements, designing an end-to end solution and lead the development.  
  • Your solutions should align with business goals and objectives and meet all quality and compliances requirements.

Essential Skills:
  • 5-8 years of experience with ServiceNow required.
  • Hands-on-experience with Java Script required.
  • Certifications of ServiceNow Implementation Specialist (CIS) is Mandatory.
  • Other ServiceNow Certifications to have is preferred.
  • Experience working in and managing multiple update sets and coordinating their promotion.
  • Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
  • ITIL Foundations certification is preferred.

Essential Qualifications:
  • Bachelor’s degree or equivalent combination of education and experience.

Why you should join Hexaware’s ServiceNow Practice

350+ Certified Consultants

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Delivery Locations India - Noida, Mumbai, Chennai, Pune, & Bengaluru Global - Atlanta, Mexico, Romania, New Jersey, Virginia, Boston, Sweden, London, Amsterdam

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Specialists for Custom App creation & Accelerator deployment

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46% YoY Growth in last 4 years

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ServiceNow Training and Certification Program

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5+ years Average Tenure for an employee in Hexaware ServiceNow practice

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ServiceNow Tech Lead



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Our Employee Value Proposition

At Hexaware, you are encouraged to challenge yourself to achieve your potential and propel your growth.

We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together

Our Purpose Statement

Creating Smiles through great people and technology

Hexaware Wins the Brandon Hall Group Silver Award